Warranty

LELO products are of the highest quality and come with a 1-year manufacturing warranty.

LELO Canada warrants its products for a period of ONE (1) YEAR, after the date of original purchase, against defects due to faulty workmanship or materials. If you discover a defect and notify LELO Canada during the warranty period, LELO Canada will, at its discretion, replace the product free of charge.

The warranty covers working parts that affect the function of the pleasure object. It does NOT cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse or neglect. Any attempt to open or take apart the pleasure object (or its accessories) will void the warranty.

Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period.

 

 

Last modified on Wednesday, 02 March 2016 21:08